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When will I need to make final payment? The final payment for your China tour is required 30 days prior to the departure date. You needn't fill out another Credit Card Authorization Form again, the balance and the date of the final payment has been authorized by you in the original form and we will not charge it before the appointed date. How will I know if my reservation was accepted? As soon as all portions are confirmed, we will send a formal Confirmation Letter to you to confirm everything. When will the deposit be charged to my credit card? If you have satisfied with the itinerary and quotation we customized for you, please state in an email to confirm with us that you accept them. Then we will send you a "Credit Card Authorization Form" or account of "Wire Transfer" and "Western Union" for your initial deposit payment. But for some late reservations, we will not charge deposit from you until we can confirm the reservation for you. Can I pay for my tour through the telephone instead using fax? we are not able to take orders for our customers through the telephone because we have to relay a formal Credit Card Authorization Form with customer's signature to the Bank of China. You can scan the payment form and send it to us by e-mail, or fax it directly. Please attach a copy of both sides of your credit card. Otherwise, we have no right to charge money from your card. What proof will I get from you after I send the payment? The Financial Department will provide you a voucher or invoice through e-mail. How to book a tour? Do you accept credit cards As soon as we receive a deposit from you, we will book everything for you and send a formal Confirmation Letter to you to confirm each item. We do accept credit cards, such as VISA, MasterCard, American Express and Diners Club. You can also purchase the tour through Wire Transfer or Western Union. Please click on Booking Procedure to learn further information. How long will it be before my reservation is confirmed? It all depends. Normally the reservation can be confirmed within one or two days if the booking of airline tickets and hotels goes smoothly. How can I make a reservation? 6 Steps to make an easy online booking with chinatravelsummit.com:
Step 1: Brower our products pages to select the products that most suit you. After selecting the product, please click the"Booking" button at the bottom of the web page to get to the booking page and fill in the information on the booking page. Some questions are voluntarily, but keep in mind that our travel advisors need as much information as possible to create the perfect vacation for you. If you have any questions about our products just send an email to us. Our professional travel consultor will answer your questions within one working day. After filling all the necessary information, please click the " Submit ".
Note: When you submit your reservation form, you have become China Travel Summit Community member. We will send the member ID and code to you by email. You can realize your booking situation of processing in your member centre.
Step 2: After receiving your reservation request we will reply you by email within 1 working days. We will design a plan for your tour including details of hotels, sightseeing trips and flight schedules. We may not, at this stage, be able to provide the domestic flight numbers in the itinerary but will indicate these by 'late pm flight to Beijing' or 'am flight'. Carefully check our proposal and feel free to amend the itinerary by changing cities, travel sites, hotels or flights. You may ask as many questions as you like when tailoring your tour.
Step 3: When you are completely satisfied with the final tour plan, to receive our final proposal and to accept our offer, there are only two things left to do: sending us an e-mail stating your acceptance of our offer, and pay CTST reservation deposit which is equal to 30% of the tour fee to initiate a reservation process ( At some events or festivals, the full payment is required as the deposit).
Note: We mightily suggest that your tour reservation with Yangtze River Cruise be made 40 days prior to the actual traveling date. Step 4: Upon receiving your deposit, we will immediately start making the reservations. We will try our best to make sure all the tour arrangements will be the same as planned. However, we are not able to guarantee their availability until we have secured the bookings after receiving your deposit. The earlier that you confirm our proposal, the more likely we can adhere to the proposed itinerary. If we are not able to book part of the flights or hotels as proposed, we will suggest alternative options and ask for your approval before securing the booking.
Step 5: The process of confirming your tour will take 1-10 days depending on how early we receive your acceptance of our offer and the uniqueness of your tour (It may take longer if the Yangtze River cruise is included). Step 6: After the tour reservations are confirmed and payment is received we will send you a confirmation email with the confirmation code. Suggesting the proposed flights, hotels, and tours be available at the time of confirmation. If any conditions should change after the time of confirmation, ChinaTravelSummit reserves the right to make changes and provide you with the similar alternative options. How far in advance should I make my reservation? We suggest that you book tour from our company as early as possible so that we can confirm everything according to your require. Especially in peak season, most items are very difficult to reserve, such as the hotel, air ticket, ship space, and so on. So the earlier you confirm and make your reservation from us, the more satisfactory tour arrangement you will get. We do accept late reservations, but we cannot guarantee that we can book everything according to your requests if some reservations are not available. Therefore, we cannot do nothing but make some alternative choices accordingly. For example, book another hotel but with the same rate, change another sailing date of Yangtze cruise. To avoid this inconvenience, highly recommend you to confirm your tour as early as possible.
Does your price include airfare? Our prices only include airfare of China domestic flights, so you have to settle your international flights beforehand. Do children pay the same fare as adults? According to the regulations of China National Tourism Administration (CNTA), children who are over 12 years old should be charged as aults. Ones are less than 12 years old should be charged less land services and domestic airfare than adults. For infants less than 2 years old will be free of charge, except for the airfare, which is 10% of the adult's fare. Do I need vaccinations to enter China? No vaccinations are currently required to enter China, unless you come from or through a yellow fever infected area. Highly recommend taking along the international certificate of vaccination lest it is required when you pass the customs. What clothes and medicine should I take? For the clothes, it depends on what time and which destinations you visit in China. In spring and autumn, you need to bring a couple of shirts, sweaters, and a jacket that can be worn in layers to accommodate China's range of climates. A pair of sensible walking shoes is very important, as you are going to have a lot of walking in sightseeing. If you are going to do a lot of climbing, shoes with high sides and a hard sole will be the best choice. In winter, you should bring down coats. Summer is very hot, sometimes reaching 40 C (104 F). Hats, sunglasses, sunscreen and lip balm are needed to protect you from sun and windburns.
For the medicine, we suggest that you take some pain killers, anti-inflammatory prescriptions and medicines for cold, fever and diarrhea while traveling. If you take some tour at a high altitude, highly recommend you to take some travel pill or anti-nausea medicine along. If you travel in some remote areas, remember to take some anti-mosquito spray, cream or lotion. In addition, medicines for preventing sunstroke in summer are all necessary. When is the best time to visit China? Generally and traditionally, April, May, early June, September, October and early November are the best time to visit China. They are actually the traditional Peak Seasons in China travel industry. While, if you are travelling at other time of the year, you can enjoy not only lower prices, but also a leisure pace during the journey |
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